FAQ

Payment Information: All prices are stated and charged in New Zealand Dollars (NZD).
Cart payments can be made two ways:

Paypal - Also use this method if you intend to pay by Visa, Mastercard and American Express. You will be able to select an option to pay by credit card once transferred to the Paypal payment screen.

Bank Deposit - For this method, please follow payment instructions that will be visible on screen once you have placed your order. Payment is due before order will be processed. Note: If no payment is received within 4 days the order will be cancelled. We can not take returns if you change your mind. However, if the goods are faulty we will meet our obligations under the Consumer Guarantees Act. If you find our products do not arrive in perfect condition, please contact me immediately at stevie@thewildones.co.nz

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How long will it take for my card to get to me?
In New Zealand Snail mail can take between 3-5 days and courier option can take 1-2 Days dependent on stock. Deliveries are only made on working days and not on weekends. Most orders placed before 11am on weekdays going to a North Island address, will be delivered within 24 hours and orders going to a South Island address, within 48 hours. Orders received on Saturdays, Sundays and Public Holidays will be processed the following working day. Orders going to Australia  are sent via snail mail and can take up between 5 – 10 days to get to you.

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Can you send a card on behalf of me and write a message inside it?
Yes I can! After you have made your order send me an email with your order number and your message and I will make sure the card will be sent to your special someone.

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Its my best friends boyfriends brothers birthday but I cant find a card to suit – can you make one for me?
Sure, I can do custom designs for cards or prints but it might cost you a little bit more. However, I will not copy anyone else’s artwork! Email me at stevie@thewildones.co.nz with your idea and we will work it out!

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I am getting married, can you do wedding invitations?
Yes I can do wedding invitations, or any other invitations you like! Get in touch and we can come up with something, stevie@thewildones.co.nz

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I would like one of your designs but as a print?
I can make any of my designs into prints for you, cost will vary depending on size and stock etc. Just contact me with what you're after.

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You haven't answered the question I was looking for?
If you have any questions or queries about anything, contact me!